What you need
Your shop domain and your Judge.me private API token, found under Settings > General in Judge.me.Connect Judge.me
1
Turn Judge.me on
In your Egentify dashboard, go to Store Settings > Integrations and toggle Judge.me on.
2
Enter your domain and token
Fill in Shop Domain with your
your-store.myshopify.com address, paste your token into Private API Token, then save. The token is stored encrypted.3
Verify
Click Verify connection.
What is specific to Judge.me
Your replies to reviews are not available. Judge.me does not return merchant replies through its API, so the agent can quote what customers wrote but never your response to them. Every other supported provider does return replies.
When something goes wrong
“Judge.me rejected the shop domain or API token.” Check that you used the private token and that the shop domain matches the store registered in Judge.me. “Save the Judge.me shop domain and API token first.” Both must be saved before verification runs.Editing the domain or token clears the verified status, and so does a failed re-verify. Reviews stop being used until a check passes again.