Skip to main content
Egentify adds an AI support agent to your Shopify or WooCommerce store that answers questions and takes real actions across chat, voice, and email. It reads everything live from the tools you already run, so every Egentify store starts with a platform connection. From there, you can connect the rest of your stack and the agent works from the same information your team does.

​
Connect your store

Your store platform is required. It is where the agent reads products, orders, customers, and your policies.

Shopify

Install from the Shopify App Store and configure in your Shopify admin

WooCommerce

Install the WordPress plugin and connect via a one-click OAuth flow
Each Egentify store connects to one storefront. If you run several storefronts, add a separate store for each in your Egentify dashboard.
Running a custom front end against Shopify or WooCommerce? See headless storefronts.

​
Add the rest of your stack

These are optional. Each one is configured per store under Store Settings > Integrations.

Fulfillment

Stops the agent cancelling an order your warehouse has already shipped, and halts the warehouse when a cancellation goes through in time.ShipStation · Ordoro

Reviews

Lets the agent answer questions about fit, quality, and durability using your published customer reviews, and shows star ratings on product cards.Yotpo · Stamped · Judge.me · Okendo · Reviews.io

Marketing

Sends chat and ticket events into your automations. Klaviyo also gives the agent commercial context about the customer.Klaviyo · Omnisend
You do not need to connect everything at once. Start with your store, get the agent live, then add integrations as you find gaps in what it can answer.

​
Who can configure integrations

Owners, admins, and Technical Specialists can connect and verify integrations. Chat Supervisors see these settings in read-only form.

Install and Connect Egentify for Shopify

Add an AI support agent to your Shopify store that answers product questions, looks up orders, and handles refunds. Install from the App Store, no coding required.

Install and Connect Egentify for WooCommerce

Add an AI support agent to your WooCommerce store that answers product questions and tracks orders. Install the plugin, connect with one click, and go live in minutes.

Headless Storefront Support for Egentify

Run Egentify on a headless Shopify or WooCommerce storefront, with logged-in customer recognition, cart actions, and checkout handled through your own front end.

Fulfillment

Fulfillment Integrations for Egentify: ShipStation and Ordoro

Connect ShipStation or Ordoro so Egentify blocks cancellations on orders that already shipped and stops the warehouse when a cancellation goes through in time.

ShipStation Integration for Egentify

Connect ShipStation to Egentify so your AI agent never cancels an order your warehouse has already shipped, and the warehouse is halted when a cancellation goes through.

Ordoro Integration for Egentify

Connect Ordoro to Egentify so no order is cancelled after it has already shipped, and cancellations can recall the supplier purchase order.

Reviews

Product Review Integrations for Egentify

Connect Yotpo, Stamped, Judge.me, Okendo, or Reviews.io so your AI agent can answer product questions using your published customer reviews.

Yotpo Integration for Egentify

Connect Yotpo to Egentify so your AI agent can answer product questions using your published Yotpo reviews and show star ratings on product cards.

Stamped Integration for Egentify

Connect Stamped to Egentify so your AI agent can answer product questions using your published Stamped reviews and show star ratings on product cards.

Judge.me Integration for Egentify

Connect Judge.me to Egentify so your AI agent can answer product questions using your published Judge.me reviews and show star ratings on product cards.

Okendo Integration for Egentify

Connect Okendo to Egentify in one click so your AI agent can answer product questions using your published Okendo reviews. Shopify stores only.

Reviews.io Integration for Egentify

Connect Reviews.io to Egentify so your AI agent can answer product questions using your published Reviews.io reviews. Reviews are matched to products by SKU.

Marketing

Email Marketing Integrations for Egentify: Klaviyo and Omnisend

Send chat and ticket events into your Klaviyo or Omnisend automations, and give the AI agent commercial context about the customer it is talking to.

Klaviyo Integration for Egentify

Connect Klaviyo to Egentify to send chat and ticket events into your flows, and give your AI agent commercial context about the customer it is talking to.

Omnisend Integration for Egentify

Connect Omnisend to Egentify to send chat and ticket events into your Omnisend automations with a one-click approval flow.