AI  support  that  acts.
Not just responds. 

Looks up the order by email or order number, checks tracking status, and shares the latest update with the customer.

Verifies the order, checks your refund policy, and submits a refund request. Escalates to your team if the amount exceeds your threshold.

Searches your product catalog by color, size, or keyword. Returns matching products with prices, images, and direct links.

Finds the product, confirms the variant, and adds it to the customer's cart. Handles quantity changes and removals too.

Reads your store policies and FAQs, then answers in natural language. No copy-pasting walls of text.

AI reads the email, looks up their order, checks your policies, and either resolves it automatically or drafts a reply for your team to review and send.

Auto-detects VIP status from your store's order history and lifetime spend. Adjusts tone, escalates faster, and never auto-applies refund limits without team review.

Identity is cryptographically verified through your store. The AI already knows them. No security questions, no asking for email. Their orders, addresses, and refund eligibility load instantly.

Take over any chat live with one click. The AI pauses, your team replies as themselves, and the customer sees a smooth handoff. Resume AI when you're done.