> ## Documentation Index
> Fetch the complete documentation index at: https://egentify.com/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# Egentify Help Center

> Find answers about setting up your AI support agent, connecting your store, managing tickets, and configuring your workspace.

<div className="mx-auto flex w-full max-w-5xl flex-col gap-14 px-4 py-12 lg:py-16">
  <div className="flex flex-col items-center gap-12">
    <div className="flex w-full max-w-lg flex-col gap-1">
      <h1 className="text-center text-4xl font-semibold tracking-tight text-gray-900 dark:text-gray-50">
        How can we help?
      </h1>

      <p className="text-center text-balance text-base text-gray-600 dark:text-gray-400 mt-2">
        Search the Egentify Help Center for setup guides, integration walkthroughs, agent configuration, and support — all in one place.
      </p>
    </div>

    <div className="flex w-full max-w-lg flex-col gap-4">
      <div className="flex w-full flex-col gap-2.5 sm:flex-row sm:items-stretch">
        <div className="kb-search-entry min-w-0 w-full flex-1">
          <button type="button" data-search-trigger className="pointer-events-auto flex h-11 w-full cursor-pointer items-center justify-between gap-2 truncate rounded-full bg-gray-50 pl-4 pr-3 text-left text-sm font-normal leading-6 text-gray-500 shadow-none hover:text-gray-500 ring-1 ring-gray-100 hover:ring-gray-200 dark:bg-white/[0.04] dark:text-white/50 dark:hover:text-white/50 dark:ring-1 dark:ring-white/[0.08] dark:hover:ring-white/15">
            <div className="flex min-w-0 flex-1 items-center gap-2">
              <Icon icon="search" size={14} className="shrink-0 text-gray-700 dark:text-gray-400" />

              <div className="min-w-0 truncate font-normal text-gray-500 hover:text-gray-500 dark:text-white/50 dark:hover:text-white/50">
                Search for articles
              </div>
            </div>

            <span className="flex-none text-xs font-semibold text-gray-500 hover:text-gray-500 dark:text-white/50 dark:hover:text-white/50">
              ⌘K
            </span>
          </button>
        </div>

        <button type="button" id="custom-homepage-assistant-entry" data-assistant-trigger aria-label="Ask AI" className="group/ai flex pointer-events-auto h-11 w-full shrink-0 cursor-pointer flex-row items-center justify-center gap-1.5 rounded-full bg-gray-50 px-4 text-sm font-normal leading-6 text-gray-500 shadow-none ring-1 ring-gray-100 hover:text-gray-600 hover:ring-gray-200 dark:bg-white/[0.04] dark:text-white/50 dark:ring-1 dark:ring-white/[0.08] dark:hover:text-white/70 dark:hover:ring-white/15 sm:w-auto">
          <Icon icon="sparkles" size={16} className="shrink-0 text-gray-700 group-hover/ai:text-gray-800 dark:text-gray-400 dark:group-hover/ai:text-gray-200" />

          <span className="whitespace-nowrap text-gray-500 dark:text-white/50">Ask AI</span>
        </button>
      </div>

      <div className="flex flex-wrap items-center justify-center gap-3 text-sm text-gray-500 dark:text-gray-400">
        <span>Popular searches</span>

        <div className="flex flex-wrap justify-center gap-1">
          {['shopify', 'woocommerce', 'refunds', 'widget'].map((term) => (
                              <button
                                key={term}
                                type="button"
                                data-popular-search
                                data-term={term}
                                className="rounded-md bg-gray-100 px-1.5 py-1 font-mono text-xs font-bold uppercase tracking-tight text-gray-600 transition hover:bg-gray-200 dark:bg-white/10 dark:text-gray-300 dark:hover:bg-white/15"
                              >
                                {term.toUpperCase()}
                              </button>
                            ))}
        </div>
      </div>
    </div>
  </div>

  <div className="flex flex-col gap-4">
    <h3 className="text-base font-medium text-gray-900 dark:text-gray-50">Featured guides</h3>

    <Columns cols={3}>
      <Card horizontal icon="rocket" iconType="light" title="Get Started" href="/docs/get-started">
        Quickstart, account setup, and how Egentify works
      </Card>

      <Card horizontal icon="plug" iconType="light" title="Integrations" href="/docs/integrations">
        Connect Shopify or WooCommerce in minutes
      </Card>

      <Card horizontal icon="bot" iconType="light" title="AI Agent" href="/docs/agent">
        Chat, voice, email, and agent capabilities
      </Card>
    </Columns>
  </div>

  ***

  <div className="flex flex-col gap-4">
    <h3 className="text-base font-medium text-gray-900 dark:text-gray-50">All guides</h3>

    <Columns cols={3}>
      <Card title="Ticketing" icon="ticket" iconType="light" href="/docs/ticketing" cta="2 articles">
        Manage tickets, order actions, and human escalation
      </Card>

      <Card title="Configuration" icon="settings" iconType="light" href="/docs/configuration" cta="4 articles">
        Agent settings, widget customization, team roles, and billing
      </Card>

      <Card title="Shopify" icon="shopping-bag" iconType="light" href="/docs/integrations/shopify" cta="1 article">
        Install the Egentify Shopify app and connect your store
      </Card>

      <Card title="WooCommerce" icon="shopping-cart" iconType="light" href="/docs/integrations/woocommerce" cta="1 article">
        Install the WordPress plugin and connect via OAuth
      </Card>

      <Card title="Help & FAQ" icon="circle-help" iconType="light" href="/docs/help" cta="2 articles">
        Frequently asked questions and troubleshooting
      </Card>

      <Card title="Widget Customization" icon="palette" iconType="light" href="/docs/configuration/widget-customization" cta="1 article">
        Colors, position, starter buttons, and welcome text
      </Card>
    </Columns>
  </div>

  ***

  <div className="flex flex-col gap-2">
    <h3 className="text-base font-medium text-gray-900 dark:text-gray-50">Suggested articles</h3>

    <p className="text-base text-gray-600 dark:text-gray-400">
      Popular starting points from the Egentify Help Center
    </p>
  </div>

  <Columns cols={2} className="suggested-articles">
    <Card title="Get up and running in 5 minutes" icon="timer" iconType="light" href="/docs/get-started/quickstart" cta="Read article">
      Connect your store and deploy your AI agent with a single script tag.
    </Card>

    <Card title="What can the AI agent do?" icon="bot" iconType="light" href="/docs/agent/capabilities" cta="Read article">
      Order lookups, refunds, address changes, cart management, and more.
    </Card>

    <Card title="Set up voice support" icon="phone" iconType="light" href="/docs/agent/voice" cta="Read article">
      Add phone-based AI support with Retell or Vapi.
    </Card>

    <Card title="Customize your chat widget" icon="palette" iconType="light" href="/docs/configuration/widget-customization" cta="Read article">
      Match your brand with colors, position, starter buttons, and welcome text.
    </Card>
  </Columns>
</div>