> ## Documentation Index
> Fetch the complete documentation index at: https://egentify.com/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# Egentify Configuration: Agent, Ticketing, Widget, Team, and Billing

> Customize your AI agent's behavior, ticket routing, chat widget appearance, team access roles, and billing plan, all from the dashboard.

Everything about your Egentify setup is configurable from the dashboard, with no code changes required. Adjust how your AI agent behaves, tailor the chat widget to match your brand, control what your team can access, and manage your subscription all from one place.

> **[Agent Settings](https://egentify.com/docs/configuration/agent-settings.md)**
>
> Configure your AI agent's name, instructions, and what customers can do in chat, including cancellations and instant refunds.

> **[Ticketing Settings](https://egentify.com/docs/configuration/ticketing-settings.md)**
>
> Ticket routing and priority, VIP customer thresholds, and how inbound support email is handled.

> **[Widget Customization](https://egentify.com/docs/configuration/widget-customization.md)**
>
> Match the chat widget to your brand with custom colors, positioning, welcome text, and quick-reply buttons.

> **[Team & Roles](https://egentify.com/docs/configuration/team-roles.md)**
>
> Invite team members, assign roles, and control access to tickets, settings, and billing.

> **[Billing](https://egentify.com/docs/configuration/billing.md)**
>
> Compare plans, understand conversation limits and overages, and manage your subscription.

## Connecting other tools

Your store connection and every third-party integration live on their own tab, under **Store Settings > Integrations**.

> **[Integrations](https://egentify.com/docs/integrations.md)**
>
> Connect your store, then add fulfillment, reviews, and marketing tools to give the agent more to work with.


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